Online Survey

Dear Customer,

Thank you for using the SDF EasyNet.

It is our constant endeavour to ensure that our customers enjoy convenience and ease while using our services. For this purpose, we would like to hear about your experience with our services and officers. Please spend a few minutes to complete this feedback form. Your feedback will help us to serve you better.

Incentives and Finance Division,
Singapore Workforce Development Agency

Online Feedback Form
Customer Name*
EasyNet user ID*
Contact No.*
Email Address*
* Compulsory fields.

A	Based on your experience(s) using EasyNet and/or interactions with our officers, please rate the following questions based on the degree of satisfaction. Note: "1" denotes "Poor" to "6" denotes "Very Good". For questions that are not aplicable to you, please leave it un-checked.
		Poor					Very Good
INFORMATION (http://www.sdf.gov.sg)		1	2	3	4	5	6
1.	Clarity of information
2.	Relevance of contents
3.	Overall satisfaction with information provided
		Poor					Very Good
eSERVICES (http://www.sdf.gov.sg)		1	2	3	4	5	6
1.	Speed of EasyNet Website
2.	Instructions on e-service modules are easy to understand
3.	Ease of online applications/transactions
4.	Overall satisfaction with e-Service modules
		Poor					Very Good
ON EMAIL RESPONSE (wda_sdf@wda.gov.sg)		1	2	3	4	5	6
1.	Response time to your email
2.	Ability to answer your questions
3.	Clarity of information / instructions in our email response
4.	Overall experience / satisfaction with our email enquiry account

B	Other Comments Please provide greater details of how our service and/or staff (name, if applicable) have delighted you. Note: Free text field upto 500 characters